Massage Protocols and Policies

Booking Policy

The health and safety of our clients and staff is very important to us. For this reason, we only offer session by appointment. If you are experiencing a fever, cough, or sore throat, please reschedule your appointment for when you are no longer symptomatic. If you have been in close contact with a person infected with COVID-19, we ask that you please reschedule your appointment for 14 days past the date of contact. Please note, I am requesting that clients wear face coverings when they arrive for their appointments.

Cancellation Policy

If you need to reschedule for whatever reason, and especially if you are not feeling well, we understand and request for you to please contact us as soon as possible to reschedule. You will be charged if you do not show for your appointment without advance notice.

Between Sessions – Sanitation Protocol

  • Disinfect high-touch surfaces including chairs, tables, the massage table’s face cradle, table legs and bolsters, light switches, hand sanitizer pump handle and bathrooms.
  • Linen will be changed between sessions and clean linens stored in a closed cabinet. Blankets will be available but not routinely used. When used they will be bagged and laundered before being used again.
  • All equipment and tools will be sanitized between sessions.
  • General Sanitation Protocol:

    • Require all employees to practice good hand hygiene, including regularly washing their hands with warm water for at least 20 seconds, including before and after touching anyone.
    • Ensure that fascial tissue and 60% alcohol-based hand sanitizer is available in all treatment rooms and other key locations for use by all employees and clients.
    • Throughout the day, wipe high-touch areas (door-knobs, handrails, etc.) with a disinfectant.
    • Change air filters regularly according to manufacturer’s directions.
    • Closely monitor the CDC’s designated safety watch and warning levels and implement additional measures as appropriate.